Refund Policy

We offer a low-cost trial so you can experience our service before committing to a full subscription: • Try Before You Commit: Get 48 hours of full access for just $2 • Pay with Crypto: Trial is available via cryptocurrency payment • Full Access: Experience all 120,000+ channels, 4K streaming, and premium features • No Recurring Charges: One-time payment, no automatic renewals This trial lets you test our service quality, channel selection, and streaming performance before purchasing a full subscription.

We offer a 7-day money-back guarantee on all subscriptions: • 7-Day Window: Request a full refund within 7 days of purchase if not satisfied • No Questions Asked: Simply contact support and we'll process your refund • Valid Reasons: Technical issues we cannot resolve, service not as described, or dissatisfaction with quality • First-Time Purchases: Refunds are typically available for first-time subscribers only To be eligible, you must not have violated our Terms of Service.

To request a refund, please follow these steps: • Contact Support: Email us at [email protected] with your refund request • Include Details: Provide your account email, purchase date, and reason for refund • Order Confirmation: Attach your order confirmation or transaction ID • Response Time: We will respond to your request within 24-48 hours Our support team will review your request and guide you through the refund process. Please be patient as we work to resolve your issue.

Refunds will NOT be issued in the following circumstances: • After 7 Days: Requests made more than 7 days after purchase • Account Sharing: If your account has been shared with others in violation of our terms • Chargebacks: If you initiate a chargeback with your payment provider instead of contacting us • Terms Violation: If your account was suspended for violating our Terms of Service • Promotional Plans: Heavily discounted or promotional subscriptions may have different refund terms • Repeat Requests: Multiple refund requests from the same user may be denied

Once your refund is approved: • Processing Period: Refunds are processed within 3-5 business days • Payment Method: Refunds are issued to the original payment method • Bank Processing: Your bank may take an additional 5-10 business days to reflect the refund • Confirmation: You will receive an email confirmation once the refund is processed If you do not see your refund after 10 business days, please contact your bank or payment provider first, then reach out to us if the issue persists.

If you have any questions about our Refund Policy or need assistance: • Email: [email protected] • Response Time: We aim to respond to all inquiries within 24-48 hours • WhatsApp: Available for urgent matters We are committed to ensuring customer satisfaction and will work with you to resolve any issues you may encounter with our service.